Careers at CallServ
Build your career where performance and possibility meet.
Join a Trinidad and Tobago customer-operations team supporting varied brands, channels and customer needs. At CallServ, clear expectations, program training, coaching and teamwork help people build practical skills and contribute to outcomes clients value.
Why join CallServ
Learn the work
Build customer-service, sales, technical, digital and operational skills through role and program-specific training.
Know what success means
Work with defined expectations, quality standards, attendance requirements and coaching support.
Grow through performance
Develop experience across programs and compete for opportunities as roles become available.
Be part of a real team
Work with trainers, team leaders, quality, workforce and operations colleagues who support delivery together.
A clear process from application to program readiness.
- 1
Explore
Review the role, location, schedule, requirements and employment terms shown in the vacancy.
- 2
Apply
Submit the requested information through the official CallServ application page.
- 3
Assess
Complete the role-appropriate screening, interview or assessment steps communicated by the recruitment team.
- 4
Prepare
If selected, complete the required onboarding, documentation and program training.
- 5
Launch
Move into nesting or production after the role's readiness requirements are met.
Find the role that fits your skills and availability.
(French/Creole) Bilingual Call Center Agent
Assist parents and guardians with the school enrollment process by providing guidance, answering questions and helping complete required applications and documentation. Communicate professionally in both English and French to ensure a smooth and positive enrollment experience.
Maintain accurate records, follow client procedures and provide exceptional customer service throughout the enrollment journey.
What the role involves
- Fluent in English and French/Creole (spoken and written)
- Strong communication and customer service skills
- Previous call center or customer support experience is an asset
- Basic computer proficiency and data entry skills
- Ability to multitask and work in a fast-paced environment
What we are looking for
- Must be fluent in French.
- Good communication and interpersonal skills
- At least 1 year customer service experience
(Spanish) Bilingual Call Center Agent
Assist parents and guardians with the school enrollment process by providing guidance, answering questions and helping complete required applications and documentation. Communicate professionally in both English and Spanish to ensure a smooth and positive enrollment experience.
Maintain accurate records, follow client procedures and provide exceptional customer service throughout the enrollment journey.
What the role involves
- Fluent in English and French (spoken and written)
- Strong communication and customer service skills
- Previous call center or customer support experience is an asset
- Basic computer proficiency and data entry skills
- Ability to multitask and work in a fast-paced environment
What we are looking for
- Speak Fluent in English and Spanish
- Good communication and interpersonal skills
- At least 1 year customer service experience
Call Center Agent
Handling Outbound and Inbound calls for a US based company. Identifying and qualifying potential leads during customer interactions. Ensure all communications meet the quality and consistency standards of the company.
What the role involves
- A minimum of three (3) CSEC/CXC passing grades in English (mandatory) any other two (2) subjects. OR
- Relevant customer service experience.
What we are looking for
- A clear, professional American accent is mandatory OR standard fluent English.
- Excellent attendance and punctuality are mandatory and are considered critical performance expectations for this role.
- Availability to work assigned shifts, including weekends, public holidays, or extended hours where required by the client/business operation.
Your information should be used only for the recruitment process described.
By applying, you acknowledge that CallServ may use the information provided to assess your application and communicate about relevant employment opportunities in accordance with the applicant privacy notice.
Applying is free
CallServ never asks a candidate to pay to apply, to be interviewed or to be placed. Rely only on verified CallServ channels: the roles published on this page and the employment line below. If a message asks you for a payment or for banking details in order to apply, it did not come from CallServ. Ask the recruitment team on the employment line before you act on it.
Questions about employment opportunities?
Message the CallServ recruitment team on WhatsApp, +1 (868) 686 8755. This line is for employment only. Commercial enquiries should use the separate contact page.